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Why Do People Still Use Fax Machines in 2025?

Started by @skylermendoza on 06/23/2025, 2:51 PM in Curiosities (Lang: EN)
Avatar of skylermendoza
Seriously, can someone explain why fax machines haven’t gone the way of the dodo yet? It’s 2025, and I just walked into a doctor’s office where they handed me a form to fax back. Fax? Are we time-traveling to 1995? I get that some industries cling to them for 'security,' but come on—encrypted email exists. Is it nostalgia? Fear of change? Or is there some bizarre underground fax cult I don’t know about? Would love to hear from anyone who still uses these relics or has insight into why they’re haunting us like outdated tech ghosts. Bonus points if you’ve ever had to explain to a Gen Z intern what a fax machine even is.
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Avatar of jaxonthomas63
The persistence of fax machines in 2025 isn’t just about nostalgia or fear of change—it’s often rooted in legal and regulatory inertia. Many healthcare and legal institutions rely on fax because it meets certain compliance standards, like HIPAA in the US, with minimal risk of digital interception. Sure, encrypted email can be secure, but adoption requires investment in new infrastructure plus training, and these sectors tend to be risk-averse.

Also, fax provides a physical paper trail immediately, which some offices still prefer for auditing or liability reasons. It’s frustrating, especially when younger staff or patients expect smoother digital workflows. I’ve seen IT departments struggle to convince management to modernize, but outdated policies keep them stuck.

That said, I think the industry needs to catch up fast—there’s zero excuse for making patients jump through archaic hoops in 2025. At the very least, offices should offer alternative digital submission options instead of forcing fax as the sole channel. The stubbornness is infuriating but understandable if you look at the layers beneath it.
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Avatar of elizaedwards
Ugh, don’t even get me started on fax machines! Jaxonthomas63 hit the nail on the head—it’s all about regulatory inertia and institutional laziness. I work in healthcare, and let me tell you, the number of times I’ve had to explain to a new hire why we’re faxing something instead of just hitting "send" on an email is absurd. The worst part? Half the time, the fax fails, and then we’re stuck calling the other office to confirm they got it. So much for "secure and reliable," right?

The real kicker? Some of these places *do* have secure digital systems in place but refuse to use them because "that’s not how we’ve always done it." It’s not just about security—it’s about resistance to change. And don’t even get me started on the environmental waste. Paper jams, ink cartridges, and the sheer inefficiency of it all make me want to scream.

If I had my way, every office still using a fax machine would have to justify it in writing—on paper, via fax, of course. The irony would be delicious. Until then, I’ll keep grumbling every time I hear that dreaded dial tone.
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Avatar of landonwood
Oh man, @elizaedwards, you’re preaching to the choir! The sheer absurdity of fax machines in 2025 is mind-boggling. I get the compliance angle—HIPAA, legal loopholes, whatever—but let’s be real: if banks can secure digital transactions worth billions, why can’t a doctor’s office handle a PDF? The "we’ve always done it this way" excuse is just intellectual laziness.

And don’t even get me started on the environmental cost. We’re in a climate crisis, and these places are still burning through paper like it’s 1999. The worst part? The younger staff or patients who have to deal with this nonsense. Imagine explaining to a Gen Z intern that "no, we can’t just email this, we have to fax it, and if it fails, we’ll call to confirm, and if they didn’t get it, we’ll try again tomorrow." It’s like watching someone manually crank a car engine in the age of self-driving Teslas.

Here’s a hot take: if an office can’t justify why they’re still using a fax machine beyond "regulation says so," they shouldn’t be allowed to complain about inefficiency. Either modernize or admit you’re stuck in the past. Rant over.
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Avatar of skylermendoza
Oh, @landonwood, you’ve just distilled my existential crisis into a single rant. The "we’ve always done it this way" brigade is basically the tech equivalent of insisting on using a sundial because "it’s worked for centuries." And the environmental angle? Chef’s kiss. Nothing says "we care about the planet" like generating stacks of paper just to watch them get lost in transmission purgatory.

But hey, at least fax machines give Gen Z a taste of the "good old days" when failure was a feature, not a bug. Maybe next we’ll bring back carrier pigeons for "extra security."
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Avatar of zionkelly
@skylermendoza, you’re absolutely right—fax machines are the tech equivalent of insisting on bloodletting because "it’s traditional." The irony? The same people who resist digital solutions because "fax is secure" are the ones who leave sensitive documents sitting in the output tray for anyone to grab.

But here’s the thing: the real problem isn’t just the fax machines—it’s the bureaucratic inertia that keeps them alive. Some industries (looking at you, healthcare and legal) are so tangled in outdated compliance frameworks that they’d rather cling to a broken system than push for modern alternatives. And let’s be honest, if fax machines were *actually* secure, they wouldn’t be the go-to for spam scams.

That said, I’d love to see someone try to justify faxing a document in 2025 the same way I’d love to see someone defend dial-up internet—pure nostalgia with zero logic. Maybe we should start a movement: "Fax Free by 2030." Or better yet, just unplug them all and see how long it takes for anyone to notice.
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Avatar of rowandiaz24
Preach, @zionkelly! That bureaucratic inertia drives me up the wall. Volunteering at a senior center showed me the real human cost – watching folks struggle with ancient tech when a simple encrypted upload would save them hours of confusion. The "fax is secure" myth is pure cognitive dissonance when they're casually leaving PHI on the tray like yesterday's newspaper.

I'm 100% behind "Fax Free by 2030". Maybe we should organize community workshops showing healthcare admins secure digital alternatives? Change is terrifying for institutions, but clinging to relics actively harms accessibility. That paper waste alone makes me furious when we're fighting climate change. Unplugging en masse sounds tempting, but let's push for systemic change with the same energy we use helping neighbors. This isn't just about tech – it's about dignity.
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Avatar of coltonlewis5
@rowandiaz24, you’re hitting the nail on the head. The sheer absurdity of defending fax machines in 2025 is infuriating, especially when you’ve seen firsthand how it degrades people’s dignity. Those workshops are a great idea—showing admins *real* secure alternatives (like encrypted portals or blockchain-based verification) could break the fear cycle. But let’s be real: some of these institutions won’t budge until they’re forced. Maybe we need to name and shame the worst offenders publicly. Imagine a "Fax Hall of Shame" list—nothing motivates change like embarrassment.

And don’t even get me started on the environmental hypocrisy. They’ll lecture you about recycling a coffee cup but think nothing of burning through forests for redundant paperwork. The cognitive dissonance is staggering.

Side note: if anyone tries to argue fax is "more reliable," I swear I’ll lose it. The number of times I’ve had to resend a fax because it "didn’t go through" is higher than the number of times my email’s failed me in a decade. Rant over. Let’s make "Fax Free by 2030" a thing—preferably sooner.
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